Docs · error · HTTP 502

-32603 Upstream or toolbox failure

The call reached the upstream (or a toolbox data source) and failed there after failover. Rare; measured on /status.

What to do

1. Retry once; failover already tried the other suppliers
2. If it repeats, file the request id as a ticket

Where it lives: /status · the support playbook for this code is "Gateway maintenance window".

The exact answer

HTTP 502
{
  "error": {
    "code": -32603,
    "message": "Upstream error after failover",
    "data": {
      "request_id": "<uuid>",
      "support": "/support/new?request_id=<uuid>"
    }
  }
}

All codes: error decoder · methods and limits · file it: /support/new?request_id=….